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Returns & Exchanges

Online Ordering

Ordering and Payment

We are flattered that you have selected BeautyMojo as your provider for premier beauty products. It is important that you are satisfied with the service you receive either online or by telephone.

Security

Secure Site

Our site is 100 percent safe and secure. We employ "Secure Sockets Layer (SSL)" Technology. SSL Technology encrypts all of your personal information so it cannot be read as it travels via the internet. When the letters "http" in the URL change to "https", the "s" indicates you are in a secure area employing SSL. Also, your browser may give you a pop-up message that you’re about to enter a secure area. Your credit card information is only available to you, BeautyMojo and your credit card authorization company. We accept Visa, MasterCard, American Express and Discover.


Privacy Policy

When checking out, the information that we ask of you including your name, billing address, telephone number, e-mail address and credit card information are required in order for us to process your purchase. We DO NOT share any information with or sell any information to third parties.

If you have any questions or concerns about our privacy policy, please contact us at support@shopbeautymojo.com or via our toll free customer service number at 877-391-9990.

Special Offers and Rebates

Special Offers

We typically run monthly special offers. To receive special offer pricing, orders must be placed during the time that the special offer is run, as applicable. If you begin but do not complete an order during a special offer period, then return to your order and complete your order after the special offer ends, your invoice may show the special offer in the description as the description will be retained on a saved order that has not been completed, but it will ONLY be honored during the time that a special offer is run, regardless of what the invoice description may state.

Cancellations

BeautyMojo is proud to offer the convenience of same day shipping. Immediately after the financial transaction has taken place, your order is automatically processed for shipping. Due to the nature of this automated process, orders cannot be canceled once they are placed. This includes duplicate orders. For additional information regarding our policies, please refer to our returns & exchanges section. Additionally, our customer service team is on hand to answer any questions at 877-391-9990.

Returns & Exchanges

Returns

We trust that your package has arrived safely. Please check all items for possible shipping damage. If any damage has been found, retain all original packing materials and cartons. Claims must be made within 10 business days to the carrier, USPS. You may reach them at 1-800-222-1811. Shipping carriers have no legal obligation to honor your claim unless you follow these procedures. We are willing to assist you in every possible manner in collecting claims for loss or damage. However, this willingness does not make us responsible for collection of claims. 

Due to the nature of our products, we cannot accept returns for any reason.

 


 

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